About Us

Pawsitive Vet Care exists to make vet visits as stress-free as possible.

We’re an independent veterinary practice in Hartlebury, Worcestershire, led by Dr. Helen Perryman-Smith, a Fear Free certified vet. All our staff are Fear Free trained, so every pet is treated with kindness, compassion, and understanding. We are working towards becoming one of the UK’s first fully Fear Free certified practices, as well as Cat Friendly, Rabbit Friendly, and Dog Friendly accredited.

Pawsitive Vet Care's premises, a single storey brick building with sloping roof with bushes around the side, a tarmacadam car park in front and grass with a tree in the foreground

Our Story

Pawsitive Vet Care first began in 2018 as a home-visiting service across Warwickshire, founded by Helen with the aim of bringing high-quality veterinary care into a calmer, more familiar setting. During the pandemic, this approach became especially valuable, allowing us to provide gentle end-of-life care in gardens and later urgent treatments when many clinics were difficult to access.

By 2020, our little team was growing with our first staff member. In 2021, we became a limited company, invested in an electric ambulance, and cared for hundreds of much-loved pets throughout Warwickshire.

In 2022, Helen relocated to Worcestershire after marrying, which meant closing the home-visiting practice—but the vision for stress-free veterinary care never went away.

After almost two years of planning, Pawsitive Vet Care reopened in December 2024 as a purpose-built bricks-and-mortar practice in Hartlebury. Today, we provide the full range of veterinary care you’d expect from a modern practice—routine health checks, vaccinations, surgery, dental care, diagnostic imaging, nurse clinics, and more—always delivered with our Fear Free approach.

Every member of our team has undergone Fear Free training, so whether you’re visiting us for a routine appointment or something more complex, you can be confident that your pet’s emotional wellbeing is always at the heart of what we do.

Our mission remains the same as it was from day one: to make veterinary visits a pawsitive experience—for every pet, every time.

Come and meet us

We’re always happy to show you around our practice so you can see for yourself how we’ve created a calm, welcoming space for pets and their people. Whether you’re ready to register your pet or just want to get to know us first, you’ll always find a warm welcome at Pawsitive Vet Care.